Business Studies XII Course Content

Unit 1: Nature of Management
Concept and meaning of management
Characteristics of management
Management as science, art and profession
Management and administration
Functions of management
Levels of management

Unit 2: Principles of Management
Meaning of Principle of management
Importance of principles of management
Taylor’s scientific management concept and his contributions
Principles of scientific management
Advantages and Limitations of scientific management
Fayol’s administrative management theory
Max Weber’s bureaucracy theory: concept and principles

Unit 3: Planning
Concept of planning
Nature and Characteristics of Planning
Types of planning
Planning process
Importance of planning
Limitations in planning

Unit 4: Organizing
Concept of organizing
Principles of organizing
Importance of organizing as a management function
Organizing process
Organizational structures: Line, line and staff, functional
Departmentation: meaning and methods
Concept of authority, responsibility and accountability
Principles of delegation of authority
Barriers to effective delegation of authority
Decentralization: meaning and need
Difference between delegation and decentralization of authority
Factors affecting decentralization of authority

Unit 5: Decision-Making
Concept of decision-making
Importance of decision-making
Steps in decision making process
Types of managerial decisions

Unit 6: Direction
Concept of direction
Principles of direction
Components of direction
Importance of direction

Unit 7: Motivation
Concept of motivation
Process of motivation
Importance of motivation
Techniques of motivation
Positive and negative motivation
Maslow’s Need Hierarchy theory

Unit 8: Leadership
Concept of leadership
Leadership qualities
Functions of managerial leader
Leadership styles: autocratic, democratic and leissez faire

Unit 9: Supervision
Concept of supervision
Supervisor: role and functions
Factors affecting supervision

Unit 10: Communication
Concept of communication
Process of communication
Importance of communication
Principles of communication
Types of communication: horizontal, vertical and diagonal
Barriers to effective communication

Unit 11: Co-ordination
Concept of co-ordination
Techniques of effective co-ordination
Importance of co-ordination
Principles of co-ordination

Unit 12: Controlling
Concept of control
Importance of control
Controlling process
Essentials of effective control

Unit 13: Risk Management and Insurance
Concept of risk management
Concept of insurance
Importance of insurance
Essentials of insurance contract
Principles of Insurance
Types of Insurance
Life Insurance
Meaning
Classification of life Insurance Policy
Procedures of effecting life insurance policy
Fire Insurance
Meaning of fire insurance
Procedures of affecting fire insurance policy
Types of fire insurance
Marine Insurance
Meaning
Risk covered under marine insurance
Types of marine insurance policy

Unit 14 : Emerging Management Concepts
Conflict management
Knowledge management
Participative management